The amount of time your battery lasts will vary depending on the kinds of things you do with your surface. Jan 22, 2020 in general, i managed to get a full office day of use from the surface book 2, but demanding tasks resulted in a significantly bigger drain on the battery. Microsoft previously reported battery life based on the video playback. Microsoft explains why surface book 2 discharges battery even. Aug 21, 2019 users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. Best practice power settings for surface devices surface. Surfacebook 2 battery drains even when plugged in the register. Can i return it for a refund as it does not meet my needs. The battery life was good and you were happy with it. Surface pro 4 and surface book sleep battery drain could. Microsoft has finally resolved surface pro battery issues. After plugging it in, i realised both batteries were about 2%.
Microsoft confirms surface book 2 battery drain problems while gaming. Battery life and charge time the microsoft surface book 2. Surface book 2 cant stay charged during gaming sessions h. Aug 22, 2019 according to posts on microsofts community forum 1, 2, 3, owners of both microsoft surface pro 6 and 5 models say battery life is well below what the redmond firm promises. Nov 21, 2017 microsoft confirms surface book 2 battery drain problems while gaming.
Most of the changes are uniform for both the surface pro 4 and surface book. It took a few hours of typing to get used to it, and now when i. Users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. Does it have 2 batteries, and if it does, how long will it take for both batteries to charge. If i was to shutdown the surface book and immediately close the screen after the screen goes black, i seem to have the battery drain issue. Surfacebook 2 battery drains even when plugged in the. Whichever battery has less than 20% charge will be charged first. While plugged into the supplied charger, the battery in the surface book 2 will drain during certain games if the power settings are set to max performance to fully utilize the power of the hardware. Microsoft explains why surface book 2 discharges battery. Surface book owners with an i7 8gb wdgpu config, how many hours are you getting on battery life, both when docked on keyboard and in clipboard mode. Which part of the surface book has battery 1 and battery 2. When both batteries are at 20%, the clipboard will charge to 85%, and then both batteries will charge to 100%. Battery life on the surface book is both pretty good and surprisingly disappointing.
Surface users are of course not new to battery life issues. How long does the surface books battery last in tablet mode. I have been running a video for the last four hours and the battery is down to 35% suggesting a total life of about six hours. The new surface book 2 is equipped with intels latest eighthgeneration core processors, up to nvidia geforce gtx 1060 graphics, up to 16gb of ram, and up to 17 hours of battery life based on. I just got a new surface book 2 this week and, whilst i am happy with everything else, battery seems to drain very quickly. Both seem to discharge together rather than one first, then the other but. Surface book battery drain while turned off windows 10.
It drains 510% battery whilst switched off every day. Surface studio 2 has a usbc port, but it doesnt have a battery and doesnt receive inbound power through usbc. The surface book has one battery in the keyboard, and another in the tablet. Microsoft investigating surface battery drain issues tom. This article will help you learn more about how to get the most out of your surface battery. Surface book 2 battery will drain during gaming even when. I did a test on my two surface book computers, which show no drainage. It simply doesnt take playing highend gaming titles for hours at a time.
Since launching last year, the excellent surface pro 4 and surface book have had an issue where the power management is messed up and drains battery at. Surface book 1 battery weirdness microsoft surface forums. Surface book, surface pro 4 firmware updates hit without. Surface book 2 battery drain whilst off microsoft community. The issue indeed seems to be the sp4, as discussed in this tread. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. In once instance, a user said their surface laptop 2s battery fell 20% after.
Understanding the benefits and drawbacks of the devices batteries. I am running it on the best battery life power setting with nothing else running. Surface book battery drain while turned off windows 10 forums. What is a little interesting with the surface book is that it lost nearly 66. There are a lot of factors other than battery life when it comes to choosing a browser, and even. While microsoft has promised 12 hours of continual usage.
Battery report allows you to learn more about your surface s battery information and usage history. Read on for more information and how to generate and access the report. For what its worth ive seen the same kind of messages on the surface book 2 but eventually both batteries get charged. Nov 22, 2017 even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. Battery drain after shutdown page 2 microsoft surface. Battery drain after shutdown page 5 microsoft surface. While you can use the 60watt brick with all of the different models, the 30watt brick doesnt have the power to charge the surface book with the discrete gpu while under a heavy load. Both models can offer all day battery life, but if outright mobility is a concern, the i5 outperforms the i7 on battery life. Oct 21, 2015 typing on the surface book is a weird experience at first. Microsoft finally fixes power woes on surface book and surface. Surface book batteries discharging at the same time.
Surface book battery drain while turned off as the title describes, it happened this morning after charging it the night before to 100%, i disconnected the power source and had it on for a few minutes then turned if off. Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest windows and firmware updates. Some users have complained about the surface book 2 15 draining its battery while its plugged in during gaming. So i have been working hard trying many different things in order to fix my horrible battery life. Microsofts acknowledged an embarrassing issue with its surfacebook 2 laptop its battery can drain even while plugged into its power pack. Does the 15inch surface book 2 really have batterydrain issues. Microsofts billed the laptop as offering powerhouse performance thanks to the presence of nvidia geforce gtx gpus in most models. Feb 17, 2016 a new firmware patch from microsoft finally addresses ongoing power management. Some microsoft surface pro plagued by complaints about. Chrome battery life vs edge, firefox and opera avg. Microsofts surface book and the surface pro 4 users have been complaining about battery drain and wakeup issues since the launch of the products, and microsoft addressed the issue in december.
Both the surface pro 4 and the surface book were recently made available for purchase, but it seems both. Their theory was that the battery in the tablet would serve as a primary battery. Luxury devices are not without their flaws, however, and it seems as if the surface book 2 has a big one. But if i wait 30 seconds or press any key that would make the keyboard light up for a second and then close the screen the battery drain issue is not there.
Jan 28, 2016 surface book, surface pro 4 firmware updates hit without battery draining sleep fix microsoft remains silent on battery drain issues affecting its latest tablet and laptop. When you start moving the slider away from best battery life, the system. Starting this year, the tech giant changed this practice and the battery life is now based on a realworld number. The detach key has a flashing green light if the clipboard and keyboard are not connected properly. Surface pro 4 and surface book sleep battery drain could be because of windows hello. Personalise surface book 2 and make it your own with nextgen tools including surface arc mouse and surface pen. Microsoft finally solves sleep mode battery drain with. One would think the problem could be solved, since not all surface computers are affected. If both are connected, your surface will only charge from the surface connect charger. The surface book 2 is sleek, svelte, and damn powerful. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. For information on how to charge your surface, see surface battery and power.
That should offer plenty of autonomy depending on the type of. Regarding your concern, the batteries in surface book may charge at different rates, depending on the power state of each battery. The surface book 2 can drain its battery while working. Some users have complained about the surface book 2 15 draining its battery. Following the announcement of the surface book earlier this month, an acquaintance of mine theorised how the two batteries might function. I have used several tools including powercfg options etc and noticed two main problems. Nov 30, 2017 some users have complained about the surface book 2 15 draining its battery while its plugged in during gaming. Microsoft claims when used as a laptop the surface book will offer 12 hours mixed use if both batteries are fully charged.
Press and hold the power button on your surface for 30 seconds. A new firmware patch from microsoft finally addresses ongoing power management issues with the surface pro 4 and surface book. Heres the scenario you got a new surface a few months ago and it was awesome. Microsoft finally fixes power woes on surface book and.
I know that there are several threads tied to battery drain while in sleep or. Second, when using the surface book, my battery life was only around 56 hours. The second issue appears to be related to its unimpressive battery life. Choose from a vibrant 15 pixelsense display with enhanced colour and graphics or a highres.
This would cause me to have a severe reduction in usage time of the clipboard when detached. Heres what is happening, whether its a deal breaker, and what could be done. Apr 20, 2016 microsoft finally solves sleep mode battery drain with surface pro 4 and surface book update. Microsoft now claims the surface book 2 battery can be replaced by microsoft authorized service providers. Surface pro 4 and surface book 2 users reporting battery. Nov 24, 2017 salesforce publishes selfthemed activity book to keep your kids appy. Oct 28, 2019 exclude surface devices from any existing power management policy settings. Surface batteries draining 25% in 7 minutes due to new bug. Microsoft confirms surface book 2 battery drain problems.
The way surface implements power management differs significantly from the earlier os standard that gradually reduces and turns off power via a series of sleep states. The surface book 2 can drain its battery while working hard. Mar 16, 2017 yet again, edge takes the crown by offering more battery life than the rest. I have a surface book with performance base 512gb and i wanted to ask, if it is normal, that both batteries are in use when i use it in notebook mode. However, a video from techcrunch says that battery life is more around three hours for the surface book when used in tablet mode. This seems a little bit silly to me, because if im using the surface book in notebook mode and both batteries are in use, the energy of the battery in the clipboard is wasted when i want. Both the surface pro 4 and the surface book were recently made available for purchase, but it seems both devices are giving a select handful. Jul 18, 2018 surface book battery drain while turned off as the title describes, it happened this morning after charging it the night before to 100%, i disconnected the power. Surface pro 4 and surface book sleep battery drain could be.
Im looking to crowdsource some help here regarding the alleged battery drain when on ac power for the surface book 2. Fix surface book 2 battery drain issue during gaming. So far, the only game i can confirm that has an issue is destiny 2 when at default settings installing geforce experience and using a higher resolution with some aa turned down fixes it. Does the 15inch surface book 2 really have batterydrain. I am running connected to the keyboard with both batteries connected. Microsoft confirms surface book 2s power problem the verge. Want to know the difference compared to an equivalent i5 configuration. Instead, use the power supply that shipped with the device. Theres not very much key travel, so the keyboard feels a little hard. Battery issues strike surface users once again, with new. The bottom line is that the surface book 2 will drain its battery during relatively mundane productivity tasks as well. Surface battery wont charge or surface wont run on battery.
How to fix surface book 2 battery drain while gaming or in. First, when sleeping, my surface book would drain large amounts while asleep. Even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. If your battery is completely drained, a surface dock may not be able to fully charge your device. How to troubleshoot surface battery drain issues love my surface. Chromes battery drain isnt as bad this time, with 4 hours and 40 minutes of total runtime. Users cannot use both the typec port for surface book 2 and a. Microsofts surface book 2 drains the battery while gaming.
If youre having problems charging your surface book, make sure the clipboard is fully attached to the keyboard. The screen may flash the surface logo, but continue holding the buttons down for at least 15 seconds. I read somewhere the surface is only supposed to drain the clipboard after the keyboard. The surface book with the gpu has a larger 60watt charger. Several surface users report battery drain issues for the surface pro 4 and surface book 2 following a recent windows 10 update via windows latest. The amount of drain varies between games, screen resolution, and maximum load on the gpu. Surface book 2 cant stay charged during gaming sessions. Microsoft finally fixes power woes on surface book and surface pro 4.
Its now fully updated but when on the go it is still draining both the keyboard and clipboard batteries at an even rate. Surface book i58256 4 points 3 years ago mine usually drains battery 1 first, then at some point they both start draining, it lasts me literally the whole day especially if im light on video playbackusing battery saver mode but i can be using it from my 9. Surface book 2 battery drains quickly microsoft community. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in. Surface book battery drain while shutdown windows central. In the windows system, there is a great power management tool that allows you to learn more about your battery information and behaviour over time. Viewing 2 posts 1 through 2 of 2 total share your ideas here. If it still wont charge, remove the clipboard and clean the connectors. You can now get a microsoft surface book 2 device with intel core i7. Surface book, surface pro 4 receiving update with battery.
Heres a closer look at what is happening with the alleged battery drain of the 15inch. Nov 18, 2019 you wont be able to charge your surface with a surface connect charger and usbc charger at the same time. If you dont have an account on our forums, you can use this comments. As to your fast battery drain check to see if your machine is fully shutting down when you turn it off. Nov 21, 2017 by default, the surface book 2 is set to run in its lowestpower, lowestperformance state, even when plugged in. It took only a few minutes for this users surface laptop 2 to drain 25% when they shut it down.
78 1194 245 533 986 938 1515 685 1078 1042 185 1293 1231 93 726 989 711 904 1083 1331 1049 1068 49 941 957 1438 390 993 927 291 1320 936 1269 954 827 1257 874 274 441 1428 1069 852 1017